Privacy

Privacy is part of the product design.

Pawprint stores information people choose to add about their pets and household. Private app information is intended for authenticated household access unless an owner deliberately enables a public or temporary sharing feature.

Information you provide

This may include account information, pet profiles, health and care records, uploaded documents and images, memories, household members, veterinarian contacts, support messages, and settings.

Public and temporary sharing

Pet ID, Lost Mode, Public Story, sitter passes, health-report shares, and vet-share links have separate visibility controls. Owners should review what is enabled before sharing a URL or QR code. Temporary links may expire or be revoked.

Health information

Pawprint helps owners organize pet information. It does not replace veterinary care and does not independently verify owner-entered medical information.

Account security

Pawprint uses authenticated sessions, access controls, CSRF protections, and operational logging. No online service can guarantee absolute security.

Your choices

Users can manage sharing settings, notification preferences, household access, and available data-export options. Contact support for account or data deletion requests.

Support and operational data

Support tickets may retain the messages needed to resolve a request. Security and audit records may retain limited operational details such as event timestamps and one-way identifiers used for abuse prevention.

Questions

Use the Contact page or signed-in Support Center for privacy questions.